Information about the website owner

BALBOA CHEMICAL, S.L. with Tax Identification Number B88237177 and registered address at Calle Dinamismo 3, Getafe (Madrid), 28906, and communication email

Data Protection Officer

The website owner is responsible for the personal data collected during the navigation and use of this website, in accordance with the requirements established by REGULATION (EU) 2016/679 on the protection of personal data of individuals and the Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI-CE).
By using this website, it is understood that you have read and understood the information regarding the processing of your personal data.

Data protection policy

The responsible party applies the principle of active responsibility in the processing of personal data, ensuring continuous updates and the promotion of continuous improvement of the data protection system in accordance with legal requirements. It guarantees, in all cases:

Respect for the freedoms and fundamental rights of individuals
Lawful, fair, and transparent data processing
Accuracy, relevance, and adequacy of the data collected for the intended purposes
Explicit and legitimate purposes for data processing, without being used in a manner incompatible with those purposes
The purpose of this document is to inform users about what we do with their personal data, how it is collected, the purpose of its use, the rights they have, and all necessary legal information required by current regulations.

Data collected, purpose, and legality

The personal data processed are provided by users through the forms available on this website and are the minimum necessary to:

Send information about our products/services
Attend to inquiries
Process orders, issue corresponding invoices, inform about order status, handle claims, and any other related service provided through this website.
These purposes are based on legal principles for data processing established by current regulations, including the execution of a contract or service for users, compliance with legal obligations, legitimate interests, and user consent.

Web forms

Personal data collected through the contact form are used to respond to any inquiries made by the user.

Personal data collected in the order form are used to process the necessary data for the proper management of orders.

The processing of data is legitimized by the consent you provide when accepting the treatment conditions outlined in this privacy policy.

Data recipients

Personal data obtained through web forms are recorded and stored on controlled and supervised electronic media by the data controller.

Your personal data will not be disclosed to third parties, except when such data communication is supported by a legal obligation or when it is necessary for the proper provision of the service or contract, such as for payment processing (payment gateways) or product deliveries (carriers). For payment through other payment gateways, we recommend that the user read their privacy policy to understand how they handle personal information.

For cases where data communication to third parties is not supported by legal bases established in the previous section, the communication of data to other recipients will only be made with the express consent of the user.

Strict criteria for the selection of data processors are maintained, and contractual commitments are made with each of them to comply with data protection obligations.

In the event of international data transfers, BALBOA CHEMICAL, S.L. will ensure that the transfer of personal data is carried out in accordance with applicable privacy laws, including the application of contractual, technical, and organizational measures such as standard contractual clauses approved by the European Commission.

You can obtain more information about the processing of personal data by contacting us at the email address: RGBRECURSOSHUMANOS@GMAIL.COM or by accessing the following link: [link to the relevant information page].

Technical and organizational measures for data protection

The systems have the necessary technical and organizational measures to ensure the confidentiality and preservation of personal data collected through the website.

Personal data collected from the website are processed using HTML protocol with a valid SSL certificate.

The personnel involved in data processing operations – access, editing, deletion, etc. – are qualified, trained, and committed to this data protection policy.

Data retention

Personal data obtained through the contact form will be kept for as long as necessary to respond to the request/inquiry made.

Personal data obtained through the order form will be retained for the duration of the contractual and/or commercial relationship with the user or until the exercise of their right to erasure, cancellation, and/or restriction of data processing.

After the contractual relationship has expired, the information will be properly blocked, without any use, for as long as it may be necessary for the exercise or defense of claims or may derive some type of judicial, legal, or contractual liability related to its processing, for which its recovery is necessary.

If you have expressly accepted the receipt of commercial information, we will keep your contact data until you inform us of your decision to unsubscribe from such communications.

Information about the existence of automated decisions (including profiling)

We do not typically make automated decisions, but if we do, we will make it clear that such a decision is being made. However, BALBOA CHEMICAL, S.L. recognizes the possibility of creating profiles to improve its product offering, personalize the sending of commercial offers, or provide a more personalized treatment to the customer.

Opposition to data processing for advertising purposes

If you have given consent for the use of your data for advertising purposes and no longer wish to receive advertising, you can revoke your consent at any time by sending an email to the responsible party at

Changes to the Privacy Policy

We may modify the information contained in this Privacy Policy and Cookies when deemed appropriate. In case of any changes, we will notify you through various means via the Platform (e.g., through a banner, pop-up, or push notification) or even by email to your email address when the change is significant for your privacy, so you can review, evaluate, and, if necessary, object or unsubscribe from any service or functionality. In any case, we suggest you review this Privacy Policy and Cookies from time to time for minor changes or to check for any interactive improvements.


Intellectual and industrial property

The design of the website, its source codes, logos, trademarks, and other distinctive signs appearing on it belong to BALBOA CHEMICAL, S.L. and are protected by the corresponding intellectual and industrial property rights.

Content responsibility

BALBOA CHEMICAL, S.L. is not responsible for the legality of other third-party websites from which this portal can be accessed. It is also not responsible for the legality of other third-party websites linked or connected from this portal.

BALBOA CHEMICAL, S.L. will not be liable for the use that third parties make of the information published on the portal, nor for the damages or economic losses that may directly or indirectly result from such use of the information.

Reproduction of content

In accordance with the Intellectual Property Law, the reproduction, distribution, and public communication of all or part of the content of this website for commercial purposes, on any medium, and by any technical means are expressly prohibited without the authorization of BALBOA CHEMICAL, S.L.

Applicable law

BALBOA CHEMICAL, S.L. reserves the right to bring civil or criminal actions it deems appropriate for the improper use of the website and content or for non-compliance with these conditions.

The relationship between the user and BALBOA CHEMICAL, S.L with Tax Identification Number B88237177 will be governed by the current and applicable regulations in the national territory. In case of any controversy regarding the interpretation and/or application of these conditions, the parties will submit the disputes to the ordinary jurisdiction, subject to the judges and courts that correspond under the law.

We also inform you that you have access to a free and accessible out-of-court dispute resolution procedure available to all citizens. It is the online dispute resolution platform of the European Union, accessible through the following link:


In case we use “cookies” technology on the website, there is a specific section that informs you about their existence and the cookie policy. Please refer to the “cookie policy” section.

Otherwise, no browsing cookies are used.

Personal data of minors

This website is not intended for users under the age of majority. If you are a minor, please do not attempt to register as a user. If we discover that we have unintentionally obtained personal information from a minor, we will delete such information as soon as possible.

Exercising data protection rights

In accordance with the rights granted by current regulations on the protection of personal data, the user may exercise the rights of access, rectification, limitation of processing, erasure, portability, and objection to the processing of their data by directing their request to the postal address indicated or to the email address

To exercise these rights, you must identify yourself by presenting your ID card.

For any complaints, you can contact the same email address mentioned above. You can also contact the Spanish Data Protection Agency at: