Flow Química Quality standards
The quality standards and general meassures taken in consideration in Flow Quimica, S.L. are part of our daily concern, defined by our team of Directors, they represent the core of our general Company policy and is carefully implemented
We, at Flow Quimica S.L. ,make customer satisfaction our policy. Providing clients with products and associated services that comply with their specifications and requirements as well as the governing law. This is possible due to our highly qualified and dedicated team that improves our quality system on daily basis.We have adopted ISO 9001: 2000 quality standards and requirements and make it our own and are currently preparing all necessary meassures to achieve enviromentally excellence by implementing ISO 14001 standards and reuirements.
Our Board of Directors, plan coherent and meassurable yearly quality services goals to be met by all departments in line with our general Company policy and taking in consideration the present condition of the Company.
Established General Quality Standards in Flow Quimica, S.L.:
- Assurance that all products are safe and reliable to our clients and that they comply with all existing laws, legislation and especifications applicable.
- Minimize errors reducing costs to maximize profitability.
- Design and implement prevention problem plans at all levels.
- Find Price-Quality balance to meet client´s highest expectations.
- Develop quality and environmental plans to improve our products.
- Mantain a close and fluent contact with our customers to jointly improve our services and products through their feedback.
- Train, educate, involve and motivate all staff members in the correct implementation of our quality policies and development plans.